Enhance SOP for govt servants: PSD DG

KUALA LUMPUR: The standard operating procedures (SOP) for civil servants should be further enhanced to ensure they are always at their level best, Public Service Department (PSD) Director-General Tan Sri Mohamad Zabidi Zainal said today.
He said it will also be in tandem with the transformation of civil service that is being carried out, and also to improve the public's perception on its integrity following several negative incidents affecting the public sector.
"We have procedures which can be improved. We will review the work processes, those which need to be improved, we will improve," he told reporters after opening the Public Sector Innovation Seminar here today.
He said this when asked to comment on the recent leak in the examination papers for this year's Ujian Penilaian Sekolah Rendah (UPSR) and on tax evasion by government employees.
Earlier in his speech, Mohamad Zabidi said the world is now in the era of innovation where idea is an invaluable commodity.
In this era, he said, every organisations will rely on the speed to give feedback on the environment which is always changing.
He also called in all government departments to be active in setting up innovation teams to implement high-impact projects and to be innovative, as well as creative, in disseminating government policies to the society, including on the goods and services tax (GST).
At the event, Mohamad Zabidi also launched a book,
Kreativiti dan Inovasi Manjana Modal Insan Produktif (Creativity and Innovation Generate Productive Human Capital), published by the National Institute of Public Administration (Intan) and Universiti Sains Malaysia (USM). – Bernama