Air Asia X investigating cause of AirAsia X-D7 237 incident (Updated)

PETALING JAYA: AirAsia is currently conducting an investigation with its aircraft engine manufacturer Rolls-Royce in finding the cause of the incident involving AirAsia X flight D7 237 which forced the plane to turn back following technical difficulties near Perth, yesterday.

In a statement, today, the low-cost carrier said it is also cooperating fully with the Australian aviation authorities.

"The safety of our guests and crew is of utmost importance to us.

"We would like to stress that AirAsia Group has always strictly followed the maintenance programme prescribed by our manufacturers," it said.

AirAsia stressed that the airline also complied with all regulations and requirements as set forth by every country where the airline operates, including Australia.

"In Australia, AirAsia Group has also regularly passed safety and security
audits conducted by the local aviation authorities."

The airline group has also initiated the process of undergoing voluntary Iata Operational Safety Audit (Iosa) auditing for all airlines within the group, including AirAsia X Malaysia, AirAsia X Indonesia and AirAsia Indonesia, with AirAsia X Malaysia receiving two Iosa audit certificates in 2015 and 2016.

The AirAsia X flight heading to Kuala Lumpur was forced back to Australia on Sunday morning due to a technical problem, with one passenger saying the plane was "shaking like a washing machine".

The Airbus A330 aircraft from Perth to Kuala Lumpur experienced problems about 90 minutes into the journey.

According to other reports from the Australian media, several passengers had recorded the video of the aircraft, described as "shaking like a washing machine", while the pilot made the announcement asking everyone on board to pray on the way back to Perth.

The aircraft eventually landed safely, with Perth Airport reporting a "technical issue".