Daikin Malaysia moves its Kelantan branch

KOTA BARU: Daikin Malaysia Sales & Service has moved its Kelantan branches today to a more visible location with higher traffic. The new branch office is at No. 345 & 346, Jalan Pengkalan Chepa, 15400, Kota Baru, Kelantan.

It is the company's 10th branch in Malaysia, after having presence in Penang, Perak, Negeri Sembilan, Kedah, Melaka, Johor, Pahang, Sabah and Sarawak. This branch will offer various services that include sales enquiry, product warranty service and spare parts purchase to the customers and dealers in Kelantan.

Daikin's General Manager Lawrence Song said: "With this opening, we believe that this new branch would enable us to provide a better and faster quality service to our customers, especially those who are staying in the Kota Bharu area.

"Staffed with a knowledgeable Daikin team, whether you want to buying new air conditioner, warranty enquiry or you just have questions, people can feel comfortable walking in to the branch knowing our team members are there to help them and provide them with a great customer experience. We look forward to welcoming new and existing customers."

Daikin has been providing warranty services at your doorstep within eight working hours after the first report.

"As part of our commitment to provide impeccable customer service, our new branch will enable us to provide a faster and reliable service to our customer in the Kelantan area," Song said. "Our customer in this area will be able to get accurate and comprehensive information about our products and services from this new branch.

"We hope to gain better insight into our customer needs and deliver our brand promise, which are quality products with reliable service at affordable price. Daikin will continuously to improve our services in all branches in Malaysia to provide better services to our customer."