New chief challenged to steady the wheel at Uber

SAN FRANCISCO: Uber appeared on Monday to have found a new hand to steady the wheel at the smartphone-summoned ride service, which has skidded from one controversy to another.
Uber has yet to confirm reports that Dara Khosrowshahi to replace ousted Travis Kalanick as chief at the San Francisco-based startup.
However, Expedia board chairman Barry Diller appeared to confirm the choice in a filing with the Securities and Exchange Commission.
"As you probably know by now, Dara Khosrowshahi has been asked to lead Uber," read a copy of a memo from Expedia board chairman Barry Diller to Expedia employees included in an SEC filing.
"Nothing has been yet finalised, but having extensively discussed this with Dara I believe it is his intention to accept."
Uber and Expedia did not respond to AFP requests for comment.
Khosrowshahi is known as an experienced top executive, willing to speak his mind and to advocate for women getting equal pay and leadership opportunities.
His most recent Twitter post criticises US President Donald Trump for his response to a white supremacist rally that turned deadly in Charlottesville.
"I keep waiting for the moment when our Prez will rise to the expectations of his office and he fails, repeatedly," Khosrowshahi said the tweet, which included a link to a story about the Trump controversy.
Born in Iran, Khosrowshahi immigrated to the United States with his family as a child and became a citizen here.
Expedia shares have climb more than five-fold during the 12 years Khosrowshahi has been in charge of the travel services internet firm.
Rough road
Whoever takes charge at Uber will face challenges including conflicts with regulators and taxi operators; a cut-throat company culture, and board members feuding with investors over Kalanick.
Kalanick was the driving force behind Uber, taking a spur-of-moment idea and turning it into the world's most valuable venture-funded tech startup.
But his brash personality and freewheeling management style made him a liability as well as an asset to the global ridesharing giant, and in June he stepped down as chief executive.
Kalanick, who turned 41 this month, frequently recounts how the idea behind Uber was born, when he and a colleague were attending a technology conference in Paris in 2008 and failed to find a taxi on a cold night.
Uber now operates in hundreds of cities and more than 80 countries.
But the hard-charging style that helped Uber succeed also made Kalanick a target for critics.
He has borne responsibility for allegations of nasty workplace tactics and covert use of law enforcement-evading software.
Dents to Uber's image include a visit by executives to a South Korean escort-karaoke bar, an attempt to dig up dirt on journalists covering the company, and the mishandling of medical records from a woman raped in India after hailing an Uber ride.
Finances humming
Good news for a new Uber chief will be that the company's financial engine appears to be purring despite its dented image.
Earnings figures confirmed by AFP showed that adjusted net revenue was US$1.75 billion (RM7 billion) in the second quarter, more than doubling from about US$800 million in the same period in 2016.
Gross bookings at the leading smartphone-summoned ride service doubled as the number of trips climbed 150% from a year earlier.
The company's adjusted net loss fell nearly 14% to US$645 million from the same quarter last year, Uber confirmed.
Meanwhile, Uber drivers have earned US$50 million in tips since a gratuity option was added to the ride-sharing application in June.
Uber has also been investing in autonomous driving technology, and provoked a lawsuit from the former Google car unit now called Waymo that accused Uber of stealing trade secrets.
Boardroom tumult
Some mutual funds have reportedly marked down their stakes in Uber in a sign that months of scandal were taking a toll on the private company's value of some US$68 billion.
Kalanick is asking for the dismissal of an investor lawsuit against him, calling it part of a personal attack aimed at sidelining him.
The Benchmark lawsuit filed in a Delaware court accused Kalanick of fraud, breach of contract and of plotting to manipulate the board of directors to allow him to return as CEO following his resignation in June.
But in a legal filing, Kalanick claimed that Benchmark "began secretly planning an effort to oust him" and "executed its plan at the most shameful of times" following the death of his mother in a May accident. — AFP