AirAsia to operate out of Terminal 4 at Singapore Changi Airport from Nov 7

PETALING JAYA: AirAsia is relocating its operations at Singapore Changi Airport from Terminal 1 to Terminal 4 effective Nov 7, 2017, the airline said in a statement today.
With the relocation, all AirAsia flights arriving and departing in Changi will operate out of Terminal 4. Departing and arriving flight schedules will not be affected by the move and there will be no changes to airport taxes.
AirAsia Singapore CEO Logan Velaitham said the move to the new state-of-the-art, fully automated Terminal 4 for all flights departing and arriving in Singapore is in line with AirAsia’s vision of becoming a digital airline.
“This year, the focus in Singapore is to embrace Fast and Seamless Travel (FAST). We collaborated with Changi Airport Group (CAG) to automate and innovate our check-in and airport experience. When you fly out of Changi with us, expect a fully automated service with FAST from door to gate, which integrates seamlessly into our own innovations on mobile and web,” he said.
“Our ground staff have been upskilled into brand ambassadors for the airline, to assist guests with last-minute value-add services at check-in, such as buying travel insurance, in-flight wifi or upgrading to Hot Seats,” he added.
At Terminal 4, AirAsia will deploy 19 check-in kiosks, 14 auto bag drop machines, two document check counters and two payment counters at Row 4, while group check-in services will be available at Row 5. Passengers with special requirements such as wheelchair should head to the kiosk assistant counters at Row 4.