Waive fees for travel changes, airlines urged

GEORGE TOWN: Malaysia-based airlines are urged to follow Hong Kong flagship carrier Cathay Pacific's move in waiving ticket rebooking/rerouting charges for its flight due to the upcoming 14th General Election (GE14)
The initiative by Cathay Pacific has received thumbs up from former Kedah Matta chapter chairman Ahmad Pishol Ishak.
Pishol said this would help to ensure Malaysians abroad with their travel plans to cast their votes.
The waiver is for all Cathay Pacific and sister airline Cathay Dragon flight tickets issued in Malaysia. It is applicable when the travel date of the Malaysian passengers falls on the election date.
Among the terms and conditions applied are:
- the waiver is only for Malaysian citizens.
- If the election date falls within the passenger's inbound or outbound travel date, one change is permitted for all tickets including those with restriction on date change.
- Flight ticket changes must be done within seven days from the announcement of the election.
- Passengers are allowed to delay their travel dates up to two months from the original date of travel.
- This waiver is not applicable to fare or tax differences should the new date fall into higher subclass or seasonality.
- All fare subclass and seasonality surcharges apply as per purchased flight ticket fare rules.