Petronas, TM embark on cross-industry digital collaboration

PETALING JAYA: Petroliam Nasional Bhd (Petronas) and Telekom Malaysia Bhd (TM) has inked a memorandum of understanding (MoU) to increase both companies’ operational excellence and enhance their customer experience, leveraging on each other’s strengths and shared values.
In a joint statement today, Petronas and TM said the collaboration would see the two companies working on increasing the adoption of Petronas products amongst TM employees.
The companies said the partnership would start with Petronas Dagangan Bhd (PDB) extending its SMARTPay services to TM staff, which would allow cashless payments and increased operational efficiencies while providing significant savings on fuel costs each year for TM.
Additionally, PDB and TM will be developing the next generation network infrastructure to enhance the former’s retail network and improve its customer service delivery at PDB stations.
Petronas will also collaborate with TM, via its information technology arm Petronas ICT, to explore data centre of the future, which would involve digitising Petronas’ data assets to improve data security as well as enhance user experience.
Furthermore, the companies said the partnership will also see both parties explore a smart park concept for KLCC, to improve the experience of patrons using the car park, and increase the safety and security there.
Petronas and TM said they will also invest in a joint research covering areas concerning the oil and gas and telecommunications industries, such as building local competencies, knowledge exchange and the ‘Smart Helmet’ initiative, to encourage safety at the workplace.