SSM online services still down, no explanation provided

PETALING JAYA: Three days after Companies Commission Malaysia (SSM) denied that its online service were down, checks by SunBiz showed that services on SSM e-info website were inaccessible as at press time today.
“Sorry! Our cables are temporarily disconnected. Please hold on while we rectify the issue”, read the banner on the commission’s homepage.
SSM did not respond to requests for clarification as at press time.
SunBiz’s attempts to purchase company records through SSM’s e-info service were unsuccessful. Meanwhile, calls made to the e-info hotline 1300-30-4636 pertaining to account login issues, were unattended.
On Friday, SSM denied the report of an online news portal which claimed that the company profile service has been suspended.
“SSM would like to deny the claims made in the article. To set the record straight, SSM currently engages two service providers named Raffcomm Sdn Bhd and Big Dataworks Sdn Bhd to supply SSM corporate information to the public.
Raffcomm Sdn Bhd provides its service via e-info portal while Big Dataworks Sdn Bhd provides its service via MyData portal,” SSM said in response to the portal’s report.
“Company profile of all companies and business entities in Malaysia can still be purchased by the public through both service portals. It was never suspended and the public can continue to buy information freely,” it added.