Easier, breezier rides

ENJOY stress-free rides with Grab beginning Dec 5 with the introduction of GrabPay Credits.


GrabPay Credits offers a cashless stored value option that allows customers to top up their card “value” via a variety of easily available local funding sources linked to the in-app mobile payment solution in GrabPay. GrabPay Credits can be purchased in fixed denominations of RM20, RM50 and RM100. Customers can top up online or at any one of the thousands of top-up avenues throughout Malaysia, which include:

► Online via Affin Bank, Am Online, Bank Islam, CIMB Clicks, Hong Leong Connect, Maybank2U, Public Bank and RHB Now.

► Convenience stores – 7-Eleven outlets and Kedai Mesra Petronas shops.

► Cards and e-Wallets – MasterCard, Visa, American Express and China Union Pay.


As Grab has implemented global standards conditions and safety and security compliance regulations in its practice to secure and maintain low fraud rates, credits will only be usable in the country of purchase.

Grab’s proprietary risk and fraud detection system is also enhanced with “sophisticated machine learning” that progressively builds on the cumulative knowledge of transactions of its users and their travel patterns. From this collective data, Grab is proud to report that it has the largest mobile transaction volume on any Southeast Asian consumer platform.

“GrabPay Credits now allows us to extend the safety and convenience of going cashless to more of our passengers and drivers. Passengers no longer have to trouble themselves with fumbling for cash or waiting for change at the end of every ride, making the rides as simple as a hop-in and hop-out. At the same time, drivers can reduce the cash they carry with them and not worry about having the right amount of change while focusing on providing the best ride experience to our passengers,” said GrabMalaysia country head Jaygan Fu. For more information, visit the official Grab website.

To top up GrabPay Credits on Grab, follow these steps:

Step 1 - On the GrabPay menu, select “Top-up Credits”.
Step 2 - On the Credits page, select the top-up value and the preferred payment method which will indicate the list of options available.
Step 3 - Follow the instructions for the particular payment method selected.
Step 4 - Once the top-up is successful, a pop-up screen will appear with details on the transaction.
Step 5 - The Credits screenwill then reflect the new total balance.