Patients caught off-guard as HKL outpatient department moves to KKKL

KUALA LUMPUR: Many patients were today caught off-guard when they tried to seek treatment at the Kuala Lumpur Hospital (HKL) outpatient department as it has been moved to the new Kuala Lumpur Health Clinic (KKKL) in Jalan Fletcher here.
KKKL Deputy Chairman (Administration) Dr Razila Farra Razali said although HKL had informed the public on the move a month ago, including placing a banner in front of the Outpatient Department (OPD), many still came to the hospital.
He said people still came despite informing by word of mouth and placing the banners in front of the outpatient department.
Razila told theSun that the new clinic would provide better service to patients as the facility can cater to up to 3,000 patients in a day.
She added this is the first Super Type 1 Clinic, which means that it is the biggest government health clinic in the country.
“There are four types of government health clinics. Type four means the smallest clinic like you can see in the villages.
“Type one means the clinic can cater for up to one thousand patients. KKKL is awarded with Super Type one as we can treat up to 3,000 patients per day,” she said.
The clinic, which houses 56 medical officers was built at a cost of RM50 million and aims to provide services primarily to residents of Kampung Baru, parts of Datuk Keramat, Setapak and Sentul.
Currently, KKKL is open from 8am to 5pm (weekdays), but they are looking at extending its operation hours to 10pm in the future.
The clinic also opens from 8am to 12pm on Saturday but closes on Sunday.
Meanwhile, patients who spoke to theSun also expressed satisfaction with the quality of service at KKKL.
Murugan Ramasamy, 46, praised the quality of the new facility.
“Everything here (KKKL) is good. There’s a lot of parking, services are fast and it is not as congested as the one in HKL,” he said.
Khoo Tze Yoong, 21 who sought psychological treatment in KKKL commended the government for providing the new building, but claims he had trouble with the internet line.
“Everything is nice, there is air-conditioning, the parking is quite sufficient, but one weakness is there is no internet line at this hospital,” he said.