Bank Rakyat offers 3-month extension to loan repayment moratorium, targeted assistance

09 Aug 2020 / 20:26 H.

KUALA LUMPUR: Bank Rakyat is offering a three-month extension of the loan moratorium period for customers who may face difficulties in continuing with their loan repayments once the moratorium ends on Sept 30.

As part of its proactive measures, the bank has identified close to 190,000 potentially affected financing accounts and is currently contacting the account owners in stages.

“The moratorium extension is specifically aimed at customers who have been laid-off from their jobs in 2020 and have yet to be re-employed, as well as those who have been put on unpaid leave.

“Customers who had to undertake pay cuts may also apply to reduce their monthly installments proportional to their salary reduction for a minimum period of six months,” Bank Rakyat said yesterday.

Additionally, the bank is also offering targeted assistance for affected self-employed individuals as well as small and medium-sized enterprises, which includes extending the financing period to reduce the monthly repayments.

Those who wish for more information may contact Bank Rakyat via emailing their full name, identity card number and mobile phone number to, call the bank’s contact centre at 1300-800-800 or visit the nearest Bank Rakyat branch.

More information is available at as well as the bank’s official social media platforms. – Bernama

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