PETRONAS Lubricants Marketing Malaysia (PLMM) together with Petronas Lubricant International (PLI) today launched the Malaysia’s first Petronas AutoExpert service centre, offering top-end products and high-quality car maintenance services to customers.
The launch is part of a wider plan by PLI to provide convenience to customers by bringing together Petronas' fluid technology and technical expertise under one roof.
This is the first of 100 centres expected to be established in Malaysia, with more to be opened across 30 countries in the next five years.
The first outlet here will be managed by a local partner, Autohaus, an experienced full-fledged auto service provider with trusted car service centre.
“Having the Petronas AutoExpert service centre allows customers to enjoy Petronas’ technical expertise under one roof at their convenience,” said Petronas vice-president of marketing, downstream business, Datuk Seri Syed Zainal Abidin Syed Mohamed Tahir.
“Again, we are geared to move like never before by offering value added services that are usually associated with under-warranty care only, accessible to all drivers and passenger car types world-wide.
“Ultimately, we strive to deliver seamless and frictionless experiences consistently.”
At Petronas AutoExpert service centre, customers can be assured of efficiency and attention from specially trained mechanics utilising the latest tools and technology to conduct vehicle inspection, engine diagnostics, oil change and more.
The centre also boasts 14 repair bays to accommodate high customer volume.
Joining Petronas AutoExpert network provides independent workshops like Autohaus access to systems and tools that help facilitate a more efficient service; an all-round solutions scheme including training, marketing support, effective trade programs and consultancy for future business development, as well as leveraging on Petronas as a leading global brand.
The opening of the Petronas AutoExpert service centre was officiated by Syed Zainal together with PLI’s head of Asia Pacific regional business Ruslan Halim Islahudin, PLMM’s CEO Hardeep Singh and Autohaus’ director Muhammad Eezam Masripan.
