DHL Express Malaysia to raise prices by an average 7.9% in 2023

PETALING JAYA: DHL Express will increase its rates in Malaysia by an average 7.9% effective Jan 1, 2023, compared with 2022.

DHL Express Malaysia managing director Julian Neo (pix) said 2022 has been another turbulent year with a volatile market environment challenging global trade. However, he added, DHL Express has proven its ability to offer stable and reliable services to customers globally.

“With the annual price adjustment, we are able to invest in our infrastructure and technology to ensure resilient, sustainable, and world-class customer solutions. It includes state-of-the-art aircraft and vehicles, expanding our hubs and gateways to meet increasing customer demand, and investing in green and more sustainable solutions, such as sustainable aviation fuel and electric vehicles,” Neo said in a statement yesterday.

Prices are adjusted on an annual basis by DHL Express, taking into consideration inflation and currency dynamics as well as administrative costs related to regulatory and security measures. These measures are being regularly updated by national and international authorities in each of the more than 220 countries and territories that DHL Express serves. Depending on local conditions, price adjustments will vary from country to country and will apply to all customers where contracts allow. A limited number of optional services and surcharges will be adjusted as well.