Ampang Jaya Municipal Council begins offering services online

03 Feb 2020 / 16:49 H.

PETALING JAYA: The Ampang Jaya Municipal Council (MPAJ) has become the newest addition on the list of local authorities that have set up base in cyberspace.

In an announcement on Jan 25, the local authority said residents in the district could now pay their assessment rates and traffic fines online, apart from applying for permits and licences.

This is to save ratepayers the need to queue up at the counter.

Other local authorities in the Klang Valley that have already been providing services online are the Kuala Lumpur City Hall, Petaling Jaya City Council, Shah Alam City Council and Subang Jaya Municipal Council.

Apart from making payments and applying for licences, members of the public could also lodge complaints, rent public facilities and check on payments to contractors.

Residents of Subang Jaya can even apply for a dog licence from their local council.

The move by MPAJ has been well-received, as a survey by theSun shows.

Aiezat Fadzell, 28, who lives in Ukay Heights, Ampang, said he can now dispense with the need to rush to the local council office to make payments.

“This can all be done on my smartphone now,” he said.

Aiezat said he only learned about the introduction of the e-services last week when he dropped in to pay a traffic compound fine.

“Now it’s easy. I just have to go to the portal and register,” he pointed out.

For Subang Jaya resident Azizan Hamid, 27, applying for a business permit as well as paying quit rent or assessment rate and bills is a breeze with the new system.

“My father is a hawker and I help him handle issues such as applying for his business licence and pay fees for various utilities. At least I do not have to queue up now,” he said.

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