SEPANG: The Criminal Investigations Department (CID) has started investigations to ascertain if the major computer systems glitch at the Kuala Lumpur International Airport (KLIA) last week was the work of saboteurs.

Investigators have recorded the statements of a few people and are compiling a list of names of those relevant to the investigations.

KLIA police chief ACP Zulkifli Adamsah yesterday said investigations were ongoing but declined further comment.

Malaysia Airports Berhad (MAHB) lodged a police report on Tuesday after suspecting possible sinister motive as the cause of the glitch.

Meanwhile, former Transparency-International (Malaysia) president Datuk Seri Akhbar Satar said MAHB should have a contingency plan such as back-up servers for its computer system.

“Any organisation’s network systems can never be 100% protected from attackers,” he said. “Even with multiple detection methods and proactive measures installed in a computer system, cyber intrusions are still possible.

“How an organisation responds to a cyber attack to minimise the impact and get back its operation to normalcy is also crucial.”

Akhbar said the government should introduce a national plan to fight cyber crimes as such criminal activities would continue to grow and become more complex.

It would be tougher for law enforcement agencies to act especially in the case of cybercriminals who are difficult to trace as they operate from the Dark Web, the criminologist added.

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