Berjaya Sompo offers 24 hours claim payment for flood losses

07 Jan 2021 / 14:58 H.

BERJAYA Sompo Insurance Berhad (Berjaya Sompo) has activated the Catastrophe Loss Management hotline to ease the claim process for their customers who are affected by flood.

Under this new initiative, flood claim payment of up to RM25,000 will be disbursed within 24 hours after they have received the signed letter of acceptance. For claim amount exceeding RM25,000, an interim payment of 20% of the total claim amount will be made within the same acceptance period.

To make a claim on flood losses or for enquiry, policyholders can contact the Catastrophe Loss Management hotline number: 1800-18-8010 which is available 24 hours and 7 days a week.

For Private Car Comprehensive Policyholders who would like to report of a breakdown, they may contact the hotline number: 1 800-18-8033 for assistance.

In the last major flood catastrophe in 2017, Berjaya Sompo Insurance had settled more than RM10 million flood claims to affected policyholders. Berjaya Sompo Insurance is committed to assisting our policyholders to recover their financial losses quicker and to resume business operation.

To find out more about Berjaya Sompo Insurance’s products and services, please visit

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