SETEL – Malaysia’s first mobile app for fuel payment at the pump is now available at all Petronas stations in the Klang Valley.
To encourage adoption, the app now has a Refer A Friend feature which rewards existing users for spreading the word about the app.
Every time a user’s unique referral code is used to register a new user and the new user transacts a minimum RM30 worth of fuel via the app at any Setel-enabled PETRONAS station, the referrer will earn credits for fuel. RM5 and RM6 respectively will be rewarded for the first and second referral and RM7 for the third referral onwards. The referred user will also get RM5.
“The introduction of the Refer A Friend feature is our way of giving back to our current users while encouraging more people to experience the convenience that Setel brings to refuelling. More than just an e-wallet for PETRONAS stations, the Setel app is changing what has always been accepted as the standard process when refuelling at petrol stations. With Setel, customers can enjoy faster fuelling, and a richer loyalty proposition,” said Setel’s CEO Iskandar Ezzahuddin.
Setel is part of PETRONAS Dagangan Berhad’s (PDB) initiative to engage the start-up communities in co-creating innovative solutions to enhance customer experience.
First launched in July 2018, Setel was developed to eradicate pain points faced by car owners when refuelling, by integrating payment and loyalty benefits into one app. The convenience of paying at the pump through one’s mobile phone eliminates issues such as long queues and leaving children unattended in the car while making payments at the counter.
Furthermore, customers can avoid the RM200 hold incurred when using credit and debit cards by utilising the app’s e-wallet feature. All transactions are tracked, and convenient e-receipts allow for a better overview of expenses for fuel. Setel is integrated with the PETRONAS Mesra loyalty programme, allowing users to earn Mesra points without needing to physically swipe their card.
“Setel was developed to provide a new retail on-the-go experience for consumers who demand a quicker, more convenient lifestyle; allowing them to move like never before. The support that we have received from the public has been very encouraging. As we continue to grow our presence in the country, we will continue to introduce more innovative features that are not only focused on fuelling at the pump, but also providing an enhanced end-to-end experience for our customers on-the-way, at, and after leaving the Petronas station,” Iskandar said.
Setel can now be used at all Petronas stations within the Klang Valley. It is available to download for free on iOS and Android via the Apple App Store and Google Play Store.
