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PETALING JAYA: The government has been urged to set up a “one-stop platform” that will allow buyers to check the authenticity and credibility of online sellers to avoid cheating.
Malaysian Muslim Consumers Association chief activist Datuk Nadzim Johan (pix) said under the proposed plan, only vendors registered with the government would be allowed to sell their products and services online.
He said this would also make it easier for the authorities to track down fake and unscrupulous sellers, as users would be able to immediately lodge a report should there be any dispute.
“Under this platform, consumers will be able to key in the seller’s name and immediately find out if they are registered, before making a purchase.
“And even if they are registered, if they sell fake products for instance, it will be easier for buyers to identify and complain as their details would already be on this platform,” he told theSun recently.
Nadzim proposed this platform be established either under the Companies Commission of Malaysian or the Malaysian Communications and Multimedia Commission.
He was responding to claims many Malaysians had fallen victim to online scams by irresponsible sellers who were taking advantage of the Covid-19 crisis.
For the time being, Nadzim advised consumers to only purchase items from trusted sellers and to avoid large money transactions online.
