PETALING JAYA: Public Bank Bhd has emerged as the biggest winner of the Malaysian e-Payments Excellence Awards (MEEA) 2020 by clinching eight awards for its outstanding contribution towards the growth of Malaysia’s e-payment ecosystem.
The eight awards that PBB won were: Best e-Payment Bank, Best IBG Bank, Best Customer Experience (FPX), Best JomPAY Bank, Best MyDebit Bank, Top JomPAY Acquirer, Top MyDebit Acquirer and Outstanding Contribution to MyDebit.
“The awards recognise PBB’s effort in propelling e-payments in Malaysia to greater heights which include usage, acceptance, growth, reliability, customer engagement and experience,” the group said in a statement.
This is the second time PBB won the Best e-Payment Bank and for the fourth year running, PBB is recognised as the Best MyDebit Bank in Malaysia as well as retaining the award of Outstanding Contribution to MyDebit and MyDebit Top Acquirer Award.
“PBB is committed and focused in driving e-payments by providing customers and the public with alternative channels to transact more reliably, securely and efficiently at their convenience as a new norm for the nation to curb the spread of Covid-19 and reduce the physical contact between buyers and traders,” it added.
The group has also launched the bank’s PBe QR, a simple, secure and seamless way for merchants to accept payment from its customers. It also enables businesses of all categories to accept payments easily at no cost.
For a limited period, PBe QR will be offered to registered merchants at zero fees. PBe QR is open for registration at Public Bank’s official website.
